This week we are focusing on communication.
Communication is an essential part of everyday life. Effective communication is undoubtedly one of the most important basic skills, and effective communication goes beyond simply conveying information. It's about connecting and engaging with others, creating trusting relationships, learning from each other and, sometimes, influence others and spur them into action.
We all have experiences of not-so-great-conversations, but what if we could start making changes in our own behaviour and suddenly get much more out of our everyday engagements with others. In the video Celeste Headlee, experienced Radio and TV host, presents 10 practical suggestions to ensure you have better everyday conversations.
Can you think of a time when you had a really great conversation? What was is about the way you behaved that made it so great?
Which one of the 10 ways to have better conversations do you really want to strengthen? Take some time to note down some key rules for your next great conversation.