Our Programmes

Design learning and development that meets your needs from an extensive range of modules and programmes 

  • Developed and delivered by social entrepreneurs and specialists
  • Combines work-based practice with accredited ILM qualifications
  • Fully adaptable to different levels of experience and growth
  • Content can be tailored to suit any group

Download the Prospectus

 

Introduction to Leadership

Length: Half or 1 Day (in person or online)

Learners: For anyone seeking an introduction 

Outcome: You will consider the difference between leadership and management and start to view yourself as a leader who can help to create positive change

Introducing Leadership
  • The difference between leadership and management
  • Leadership styles and roles
  • Leading yourself
  • Motivating others

 

Self Leadership for Active Citizens

Length: 1 - 3 days (in person or online)

Learners: For anyone seeking an introduction 

Outcome: An approach to developing self-leadership skills and personal strengths to enable participants to engage with and contribute to their communities as active citizens.

Self Leadership for Active Citizens
  • Personal Passion and Values
  • Community Mapping: Strengths, Assets and Challenges
  • Sustainable Development Goals and how these connect to your passion and community
  • You as a change maker
  • A strengths-based approach to leadership
  • Identifying and building your leadership style
  • Using leadership skills to make a difference
  • Developing an impact action plan

 

Leading Edge for Senior Managers

Length: 8 -12 days (in person or online)

3 modules, each 3 – 4 days taking place over a number of months

Learners: For experienced managers

Qualification: ILM level 5

Outcomes:

Build on current skills and experience to gain greater clarity and insight into your leadership style and strengths

Enhance key senior leadership skills so you can meet the challenge of growing an organisation and increasing your impact

Build confidence in internal leadership, in becoming more externally focused, and in working in partnership and collaboration to develop your organisation

For people who have been in a leadership role for some time and have or are soon to move into a more senior role.

It specifically benefits managers who need to balance their day-to-day operational responsibilities with prioritising their strategic and external role as a leader.

 

Leading & Understanding Myself

Leading & Understanding Others 

Leading in Your Organisation
  • Explore the leader you need to be to meet your challenges & opportunities
  • What an effective leader looks like - assumptions and mindsets
  • Transitioning through leadership
  • Self-awareness and emotional intelligence
  • The power of questions and communication
  • Action Learning Sets
  • Personal strengths, and learning and personality preferences
  • Personal leadership goals
  • Creating healthy and engaging workplaces
  • Different leadership styles and approaches
  • Motivating and empowering others
  • Peer support through Action Learning
  • Non-directive approaches and coaching cultures
  • Delegation skills
  • Team dynamics and building teams
  • Creating a culture of feedback
  • Exploring courageous conversations
  • Being strategic and outward-facing
  • Stakeholder mapping and collaboration
  • Collaboration and Partnership working
  • Influencing skills
  • Ethical decision making
  • Managing transition and change
  • Shouting about your social impact
  • Future-proofing your organisation
  • Reviewing your leadership journey and what next for your learning

 

 

Enterprising Leadership

Length: 2 days (in person or online)

Learners: For all levels

Outcomes:

Gain a clear understanding of what it means to be enterprising and how to develop an enterprising mindset

Identify how you start to develop an enterprising mind-set and approach in your organisation

Start to explore a range of enterprising ideas and possibilities

This introductory programme aims to support leaders to become more deliberately enterprising to enable organisations to become more self-sustaining and self-reliant.

It helps to develop growth mindsets and draws on entrepreneurial theory and approaches to start participants thinking about what it means to be enterprising.

 

Exploring Mindsets - What and Why

Exploring Ideas - How 
  • What do we mean by becoming more enterprising
  • The context and reasons why an enterprising mindset is beneficial
  • Challenges and opportunities of building an enterprising culture
  • Assumptions and mindsets of an enterprising leader
  • Identify personal leadership goals
  • An enterprising model for value based organisations
  • Balancing income generation and social impact
  • Exploring growth tools
    Enterprising organisational cultures
  • Co-coaching and action planning

 

Leadership in Social Change

Length: 4 - 6 day programme (in person or online), 3 modules, 2 days each with a 3 - 6 week gap in between

Learners: For newer or aspiring managers

Qualification: ILM level 5

Outcomes:

Become a more self-aware and confident leader so you can have a greater impact on your work

Build the skills required to engage and lead people in your organisation so you can all contribute and thrive professionally

Be more prepared for the opportunities and challenges that being a leader presents 

For people who currently have, or are soon to move into leadership roles with line- management responsibilities.

It specifically benefits newer or aspiring managers who would like to increase their confidence to step up as a leader in their organisation.

 

Leading & Understanding Myself

Leading & Understanding Others

Leading in Your Organisation
  • Explore what sort of leader you need to be
  • Identify your personal preferences and strengths
  • Raise self-awareness through listening and emotional intelligence
  • Set personal leadership goals
  • Explore different leadership styles and approaches
  • Motivating and empowering others
  • Delegation and feedback
  • Adopting a coaching approach and developing questioning skills
  • Team dynamics and diversity
  • Communication skills and courageous conversations
  • Managing change and transitions
  • Reviewing your leadership journey and planning next steps

 

 

Managing Change

Length: Online only: 3x 2hour online facilitated sessions, plus approx. 7 hours of self-directed learning

Learners: For those leading or managing change

Outcome: Explore the essential skills of a change leader, enhance the resilience of your team and organisation and identify key ways to bring people with you

IntroductionModule 1Module 2
  • Welcome and introductions
  • Context setting
  • Technical check and familiarisation
  • Responses to change
  • Qualities of change leaders
  • Bridges Transition Model of change
  • Developing resilience through change
  • Bring people with you
  • Action planning

 

Leading Remotely

Length: Online only: 3x 2hour online facilitated sessions, plus approx. 7 hours of self-directed learning

Learners: For those leading or managing teams working remotely

Outcome: Assess the leadership styles and competencies required to lead dispersed teams, analyse the role of trust and explore how to actively build it at all levels, understand what motivates you and your team and explore different ways to delegate to empower and develop team members.

IntroductionModule 1Module 2
  • Welcome and introductions
  • Context setting
  • Technical check and familiarisation
  • Critical success factors for virtual teams
  • Leadership styles
  • Effective communication
  • Building Trust
  • Motivation
  • Supporting and developing others
  • Delegation
  • Digital tools for collaboration and project management
  • Action planning

 

Introducing Social Enterprise

Length: 1 day (in person or online)

Learners: For anyone with an interest in social enterprise

Outcomes:

Gain a clear overview of social enterprise

Define the values and purpose of a social enterprise to better understand where it sits in relation to the corporate and voluntary sector

Identify some of the social aims of social enterprise organisations

Connect with other learners to discuss real-life examples to deepen your understanding of the nature of social enterprise

Explore the values and purpose of social enterprise, organisational structures for social enterprise, revenue models and how to manage an economic mission with a social purpose.

Ideal for people that are new to the concept of social enterprise

 

Introduction to Social Enterprise
  • Values and purpose
  • Definitions and context
  • Case Studies of Social Enterprises
  • Revenue models
  • Triple Bottom Line
  • Legal structures
  • Balancing social and economic mission

 

 

Rebuilding Income Streams

Length: Online only - 3x 2hour online facilitated sessions, plus approx. 7 hours of self-directed learning

Learners: For those leading or managing teams working remotely

Outcomes:

Evaluate the assets your organisation has

Explore what it means to have an enterprising mind-set

Identify different sources of income for growth

Examine different growth tools and use ideation to generate new ideas

This online programme has been designed for leaders in organisations who are rethinking how they generate income or want to grow or become more sustainable through alternative income streams.

 

IntroductionModule 1Module 2
  • Welcome and introductions
  • Context setting
  • Technical check and familiarisation
  • Clarify your social impact aims
  • Customer and beneficiary
  • Sources of income
  • Enterprising mind-set
  • Idea generation
  • Growth tools
  • Partnerships
  • Action planning

 

Understanding Social Enterprise

Length: 2 days (in person or online)

Learners: For anyone with an interest in social enterprise

Qualification: ILM Level 5 Award

Outcomes:

Gain a greater understanding of the social enterprise model and approach

Explore a social enterprise in practice

Identify and plan your next steps

An exploration of the different types of social enterprises, as well as a practical look at how a more enterprising approach could benefit individuals, organisations and their communities. 

Ideal for people that are new to the model.

 

Introduction & Overview

Social Enterprise in Practice
  • Triple bottom line
  • Legal structures
  • Organisational structure
  • Financing a social enterprise
  • Social enterprise study tour
  • Case study exploration
  • Sources of support
  • Measuring social impact
  • Planning for next steps

Income Generation Strategies for Non-Profits

Length: 6 - 12 day modular programme (in person or online)

2 days per module with a 1 - 2 month gap in between

Learners: For Non-profit leaders who would like to use income generation and social enterprise models as an alternative or additional revenue source to grant and donor funding

Qualification: ILM level 5 in Understanding Social Enterprise

Outcomes:

Understand the factors required to build a model that supports social impact and increases sustainability

Analyse your organisation’s current income strategy and develop a sustainability plan

Identify potential revenue streams for your organisation

Explore how to balance profit with purpose in decision making

Build skills and confidence to lead the change process from non-profit to income-generation amongst key stakeholders

Gain core business skills required to build a successful income generation project or social enterprise

Create and pitch a living business plan to support the development and management of your income generation project/ social enterprise and receive feedback from a panel of experts

Reflect and plan your next steps

As the funding landscape becomes increasingly competitive in South Africa, many existing non-profit organisations are recognising income generation and social enterprise to be an increasingly desirable and viable alternative to donor dependency.

This programme supports non-profit leaders to fully explore all the factors that will enable your organisation to move from a donor-based model to financial sustainability and independence.

Exploring Income Generation for Sustainability

Identifying income generation opportunities

Change Leadership
  • Concept and characteristicsConcept and characteristics
  • Legal and organisational structures
  • Goals and objectives
  • Enterprising Business models
  • Introduction to the Business Canvas
  • Analysing current activities in relation to impact and income
  • Targets for self-sustainability
  • Building on assets and strengths
  • Idea generation for sustainable revenue streams
  • Mission-centric or mission-unrelated revenue streams
  • Assessing income generation ideas
  • Mapping impact pathways
  • Making the rational and emotional case for change
  • Leading the transition towards income generation
  • Overcoming fear and negativity
  • Clear communication strategies
  • Working with change ambassadors
  • Ensuring stakeholder buy-in

Defining your Market and Product

Generating Income and Managing Finance

Marketing and Sales

  • Defining your customers
  • Identifying and analysing competition
  • Market analysis and customer needs
  • Unique Value Proposition
  • Prototyping your product
  • Introduction to Design Thinking: Ideation; Exploration; Prototyping; Testing; Pivoting
  • Tendering and contracts
  • SD and ESD opportunities
  • Sales and business development
  • Income strategy
  • Costing and pricing
  • Cash flow analysis
  • Budgeting
  • Managing risk
  • Sourcing start-up capital
  • Innovative finance
  • Marketing and communication
  • Marketing and communication strategies
  • On and off-line approaches to marketing
  • The 7 Ps
  • Branding
  • Growing your customer base
  • Developing a winning pitch

Starting Your Social Enterprise

Length: 8 - 12 day modular programme (in person or online)

2 days per module with a 1 - 2 month gap in between

Learners: For anyone looking to develop a new or existing social enterprise

Qualification: ILM Endorsed

Outcomes:

Gain skills in a range of business tools and skills that help to establish sustainable and thriving social enterprises

Articulate the feasibility of ideas for either a new social enterprise or income stream and build a business case

Create a living business plan to support the development and management of your social enterprise

Gain confidence in how to pitch an idea for a social enterprise and receive feedback and input

A highly practical, immersive programme that provides all the essentials for individuals and community organisations thinking of starting a new enterprise or developing an enterprising social business idea to address a social issue.

It is highly adaptable and responsive to the experience and needs of participants. It will support them to refine, progress, test and develop their business idea.

It will support individuals or community organisations to more confidently set up and run a sustainable enterprise that supports social impact and change.

 

Preparing to change the worldDeveloping the mindset to change the worldCreating an offer to change the world
  • Your purpose and social impact
  • Mission and vision
  • Challenges and opportunities
  • Goals and objectives
  • Setting up a business
  • Mind-set and qualities
  • What will help and hinder you
  • Being creative and innovative
  • What are you offering
  • Your unique selling point
  • Customers and clients
  • Revenue generating models
  • Income-generating ideas
Understanding FinanceDeveloping a team to change the worldInfluencing the future
  • Financial management
  • Financial planning
  • Costing and pricing
  • Marketing and promotion
  • Connecting to your community
  • Building a team
  • Partnerships
  • Resilience and self-care
  • Evaluating your impact
  • Communicating your impact
  • Technology and storytelling
  • Next steps

Scale Up your Social Enterprise

Length: 6 day modular programme (in person or online)

2 days per module with a 1 - 2 month gap in between

Learners: For anyone looking to develop a new or existing social enterprise

Qualification: ILM Endorsed

Outcomes:

Build a clear vision for the future of your organisation

Identify what sort of leader and mind-set you need to lead your social enterprise

Reviewed the current sustainability of your organisation

Explore growth models that could support your future vision

Identify key factors required to develop and progress ideas that support your social impact

Engage more confidently with community and the individuals that you serve in your enterprise

Create a network of peer support to help you on your future journey

Develop an action plan linked to your future vision for your social enterprise

A highly practical, immersive programme that provides all the essentials for individuals and organisations starting a new enterprise or growing an established organisation.

It is highly adaptable and responsive to the growth stage and experience of participants and their organisations.

 

Understanding & Planning

Marketing & ResearchFinance and Income
  • Concepts and characteristics
  • Legal and organisational structures
  • Goals and objectives
  • Enterprising Business models
  • Introduction to the Business Canvas
  • Market Research
  • Customers and target markets
  • Marketing and promotion
  • Positioning and USPs
  • Design Thinking
  • Product Development
  • Growth Strategies and tools
  • Costing and pricing
  • Cash flow and accounts
  • Strategy and Risk Business planning
  • Succession Planning
  • Finance Options
  • Measuring Impact

 

Action Learning

Length: 2 to 4 days (in person or online)

Learners: For people seeking facilitative approaches to problem solving

Outcomes:

Strengthen and develop listening and questioning techniques to increase the range of management and leadership skills used to deal with issues and challenges

Enhance your experience of facilitation, active listening, effective questioning and co-coaching

Action Learning is a process to help individuals or groups explore an important, sometimes difficult, issue and view it from different perspectives and thinking in order to progress it. 

This programme equips learners with understanding and experience of Action Learning and ideas for using and embedding it in an organisation or meetings.

 

Introducing Action Learning

Practicing Action Learning
  • Principles
  • Experiential learning
  • Action learning sets
  • Active listening
  • Reflective practice
  • Effective questioning
  • Action learning set facilitation
  • Practice

 

Coaching Skills

Length: 1 to 4 days (in person or online)

Learners: For people seeking facilitative approaches to problem solving

Outcomes:

Increase your knowledge of coaching and your ability to identify when it’s appropriate to use

Develop a greater understanding of the benefits of a coaching approach within a people management role

Strengthen your listening and insightful questioning skills

Apply key coaching models to your leadership approach

Develop an understanding of the application of different coaching models.

A highly interactive and participative programme with the opportunity to practice the coaching approach.

 

Introduction & Overview

Coaching in Practice

Workshops: Using Coaching
  • About coaching
  • Coaching mindset
  • Listening and questioning
  • GROW model
  • Coaching practice
  • Coaching and leadership
  • Using GROW and other coaching models
  • In difficult conversations
  • In team meetings and team development
  • In support and supervision
  • For problem-solving and creative thinking
  • In appraisals

 

Facilitation Skills

Length: 2 to 4 days (in person or online)

Learners: For people with some previous experience and those seeking facilitative approaches to engagement

Outcome: Strengthen and develop your listening and questioning techniques to increase your range of management and leadership behaviours

A practical experience and insight into the theory, tools and techniques of facilitating learning between peers.

It builds on previous experience and encourages ongoing reflective practice to continue personal development.

 

Introducing Facilitation

Practicing Facilitation
  • Setting the scene for effective learning
  • How adults learn and learning styles
  • The teaching/facilitation spectrum
  • Experiential Training Methods
  • Active listening
  • Effective Questioning
  • Coaching Techniques
  • Learning design and writing effective learning objectives
  • Session design
  • Giving feedback
  • Dealing with challenging behaviour
  • Reflective practice
  • Facilitation practice
  • Developing a Learning Culture

 

Courageous Communication Skills

Length: 2 - 4 days (in person or online)

Learners: For people seeking to have meaningful conversations that bring about change

Qualification: ILM Endorsed Programme

Outcomes:

Gain clarity on what it means to have Courageous Conversations and an understanding about what stops and enables you to have them

Develop your confidence and skill to increase the probability of a positive outcome for all parties

Practice difficult scenarios and observe and reflect on others having Courageous Conversations

Gain confidence in stepping up to the leadership challenge of managing successful courageous conversations. 

Develop techniques to deal with differences of opinion or conflict, and engage effectively in dialogue with others.

Our Role in Courageous Conversations

Preparing for the Courageous Conversation
  • The challenges
  • Our responses
  • When to have a Courageous Conversation
  • Other approaches
  • Mindsets for Courageous Conversations
  • Setting up the right environment
  • Observations and reflections

 

Introduction to Measuring Social Impact

Length: 1 day (in person or online)

Learners: For people wanting a general introduction

Outcomes:

Understand the concepts and usefulness of measuring your organisation’s impact

Explore what activities you would like to measure and how best to demonstrate your organisation’s impact

At a time of decreased funding and resources, it is vital that organisations can demonstrate the social value they provide to communities. 

This programme provides an overview of the concepts and importance of social impact.

 

Introduction to Measuring Social Impact
  • The purpose of measuring social impact
  • Identify what you want to measure
  • Explore the logic model
  • Develop an action plan that will help you to start implementing your approach

 

Measuring Social Impact

Length: 2 days (in person or online)

Learners: For all levels

Outcomes:

Understand the concepts and usefulness of measuring your organisation’s impact

Explore what activities you would like to measure and how best to demonstrate your organisation’s impact

Consider creative ways to articulate your impact and embed a culture of measurement

This programme provides an in-depth overview of how an organisation can develop a robust Theory of Change that links activities to impact, and then explores in detail how to measure that impact effectively, using measurement data to continuously improve the impact made. 

 

Planning for ImpactMeasuring Impact in my Organisation 
  • Benefits of measuring impact
  • Problem Tree: Understanding the root causes of the societal problem you are looking to solve
  • Developing your Theory of Change
  • Organising your Theory of Change into a logic model
  • Establishing reliable indicators to measure
  • Data collection and measurement
  • Building and M&E framework
  • Improving your impact with assessment

 

Theory of Change

Length: 1 day (in person or online)

Learners: Introductory

Outcomes:

Understand the value add that Theory of Change can bring to your organisation

Learn what steps are needed to develop a Theory of Change and who should be involved in its development

Learn to use concepts such as ‘assumptions’, ‘preconditions’ and ‘pathways of change’ that are critical to Theory of Change thinking

Critically interrogate your organisation’s model and strategy through a Theory of Change lens and identify areas for improvement

This programme provides an overview of key concepts in Theory of Change thinking and enables participants to begin to apply the thinking in the context of their organisations as the foundation for developing their own Theory of Change.

Planning for Impact
  • Definition of Theory of Change and use
  • Key concepts in Theory of Change thinking and steps in developing aTheory of Change
  • Examples of Theories of Change
  • Apply Theory of Change to review a document describing your organisation's model or strategy