Our Programmes

Design learning and development that meets your needs from an extensive range of modules and programmes 

  • Developed and delivered by social entrepreneurs and specialists
  • Combines work-based practice with accredited ILM qualifications
  • Fully adaptable to different levels of experience and growth
  • Content can be tailored to suit any group

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Introducing Leadership

  • The difference between leadership and management
  • Leadership styles and roles
  • Leading yourself
  • Motivating others

Self Leadership for Active Citizens

  • Personal Passion and Values
  • Community Mapping: Strengths, Assets and Challenges
  • Sustainable Development Goals and how these connect to your passion and community
  • You as a change maker
  • A strengths-based approach to leadership
  • Identifying and building your leadership style
  • Using leadership skills to make a difference
  • Developing an impact action plan

For people who have been in a leadership role for some time and have or are soon to move into a more senior role.

It specifically benefits managers who need to balance their day-to-day operational responsibilities with prioritising their strategic and external role as a leader.


Leading & Understanding Myself

Leading & Understanding Others 

Leading in Your Organisation

  • Explore the leader you need to be to meet your challenges & opportunities
  • What an effective leader looks like - assumptions and mindsets
  • Transitioning through leadership
  • Self-awareness and emotional intelligence
  • The power of questions and communication
  • Action Learning Sets
  • Personal strengths, and learning and personality preferences
  • Personal leadership goals
  • Creating healthy and engaging workplaces
  • Different leadership styles and approaches
  • Motivating and empowering others
  • Peer support through Action Learning
  • Non-directive approaches and coaching cultures
  • Delegation skills
  • Team dynamics and building teams
  • Creating a culture of feedback
  • Exploring courageous conversations
  • Being strategic and outward-facing
  • Stakeholder mapping and collaboration
  • Collaboration and Partnership working
  • Influencing skills
  • Ethical decision making
  • Managing transition and change
  • Shouting about your social impact
  • Future-proofing your organisation
  • Reviewing your leadership journey and what next for your learning


This introductory programme aims to support leaders to become more deliberately enterprising to enable organisations to become more self-sustaining and self-reliant.

It helps to develop growth mindsets and draws on entrepreneurial theory and approaches to start participants thinking about what it means to be enterprising.


Exploring Mindsets - What and Why

Exploring Ideas - How 

  • What do we mean by becoming more enterprising
  • The context and reasons why an enterprising mindset is beneficial
  • Challenges and opportunities of building an enterprising culture
  • Assumptions and mindsets of an enterprising leader
  • Identify personal leadership goals
  • An enterprising model for value based organisations
  • Balancing income generation and social impact
  • Exploring growth tools
    Enterprising organisational cultures
  • Co-coaching and action planning

For people who currently have, or are soon to move into leadership roles with line- management responsibilities.

It specifically benefits newer or aspiring managers who would like to increase their confidence to step up as a leader in their organisation.


Leading & Understanding Myself

Leading & Understanding Others

Leading in Your Organisation

  • Explore what sort of leader you need to be
  • Identify your personal preferences and strengths
  • Raise self-awareness through listening and emotional intelligence
  • Set personal leadership goals
  • Explore different leadership styles and approaches
  • Motivating and empowering others
  • Delegation and feedback
  • Adopting a coaching approach and developing questioning skills
  • Team dynamics and diversity
  • Communication skills and courageous conversations
  • Managing change and transitions
  • Reviewing your leadership journey and planning next steps


IntroductionModule 1Module 2
  • Welcome and introductions
  • Context setting
  • Technical check and familiarisation
  • Responses to change
  • Qualities of change leaders
  • Bridges Transition Model of change
  • Developing resilience through change
  • Bring people with you
  • Action planning
IntroductionModule 1Module 2
  • Welcome and introductions
  • Context setting
  • Technical check and familiarisation
  • Critical success factors for virtual teams
  • Leadership styles
  • Effective communication
  • Building Trust
  • Motivation
  • Supporting and developing others
  • Delegation
  • Digital tools for collaboration and project management
  • Action planning

Explore the values and purpose of social enterprise, organisational structures for social enterprise, revenue models and how to manage an economic mission with a social purpose.

Ideal for people that are new to the concept of social enterprise


Introduction to Social Enterprise

  • Values and purpose
  • Definitions and context
  • Case Studies of Social Enterprises
  • Revenue models
  • Triple Bottom Line
  • Legal structures
  • Balancing social and economic mission


This online programme has been designed for leaders in organisations who are rethinking how they generate income or want to grow or become more sustainable through alternative income streams.


IntroductionModule 1Module 2
  • Welcome and introductions
  • Context setting
  • Technical check and familiarisation
  • Clarify your social impact aims
  • Customer and beneficiary
  • Sources of income
  • Enterprising mind-set
  • Idea generation
  • Growth tools
  • Partnerships
  • Action planning

An exploration of the different types of social enterprises, as well as a practical look at how a more enterprising approach could benefit individuals, organisations and their communities. 

Ideal for people that are new to the model.


Introduction & Overview

Social Enterprise in Practice

  • Triple bottom line
  • Legal structures
  • Organisational structure
  • Financing a social enterprise
  • Social enterprise study tour
  • Case study exploration
  • Sources of support
  • Measuring social impact
  • Planning for next steps

As the funding landscape becomes increasingly competitive in South Africa, many existing non-profit organisations are recognising income generation and social enterprise to be an increasingly desirable and viable alternative to donor dependency.

This programme supports non-profit leaders to fully explore all the factors that will enable your organisation to move from a donor-based model to financial sustainability and independence.

Exploring Income Generation for Sustainability

Identifying income generation opportunities

Change Leadership

  • Concept and characteristicsConcept and characteristics
  • Legal and organisational structures
  • Goals and objectives
  • Enterprising Business models
  • Introduction to the Business Canvas
  • Analysing current activities in relation to impact and income
  • Targets for self-sustainability
  • Building on assets and strengths
  • Idea generation for sustainable revenue streams
  • Mission-centric or mission-unrelated revenue streams
  • Assessing income generation ideas
  • Mapping impact pathways
  • Making the rational and emotional case for change
  • Leading the transition towards income generation
  • Overcoming fear and negativity
  • Clear communication strategies
  • Working with change ambassadors
  • Ensuring stakeholder buy-in

Defining your Market and Product

Generating Income and Managing Finance

Marketing and Sales

  • Defining your customers
  • Identifying and analysing competition
  • Market analysis and customer needs
  • Unique Value Proposition
  • Prototyping your product
  • Introduction to Design Thinking: Ideation; Exploration; Prototyping; Testing; Pivoting
  • Tendering and contracts
  • SD and ESD opportunities
  • Sales and business development
  • Income strategy
  • Costing and pricing
  • Cash flow analysis
  • Budgeting
  • Managing risk
  • Sourcing start-up capital
  • Innovative finance
  • Marketing and communication
  • Marketing and communication strategies
  • On and off-line approaches to marketing
  • The 7 Ps
  • Branding
  • Growing your customer base
  • Developing a winning pitch

A highly practical, immersive programme that provides all the essentials for individuals and community organisations thinking of starting a new enterprise or developing an enterprising social business idea to address a social issue.

It is highly adaptable and responsive to the experience and needs of participants. It will support them to refine, progress, test and develop their business idea.

It will support individuals or community organisations to more confidently set up and run a sustainable enterprise that supports social impact and change.


Preparing to change the worldDeveloping the mindset to change the worldCreating an offer to change the world
  • Your purpose and social impact
  • Mission and vision
  • Challenges and opportunities
  • Goals and objectives
  • Setting up a business
  • Mind-set and qualities
  • What will help and hinder you
  • Being creative and innovative
  • What are you offering
  • Your unique selling point
  • Customers and clients
  • Revenue generating models
  • Income-generating ideas
Understanding FinanceDeveloping a team to change the worldInfluencing the future
  • Financial management
  • Financial planning
  • Costing and pricing
  • Marketing and promotion
  • Connecting to your community
  • Building a team
  • Partnerships
  • Resilience and self-care
  • Evaluating your impact
  • Communicating your impact
  • Technology and storytelling
  • Next steps

A highly practical, immersive programme that provides all the essentials for individuals and organisations starting a new enterprise or growing an established organisation.

It is highly adaptable and responsive to the growth stage and experience of participants and their organisations.


Understanding & Planning

Marketing & ResearchFinance and Income
  • Concepts and characteristics
  • Legal and organisational structures
  • Goals and objectives
  • Enterprising Business models
  • Introduction to the Business Canvas
  • Market Research
  • Customers and target markets
  • Marketing and promotion
  • Positioning and USPs
  • Design Thinking
  • Product Development
  • Growth Strategies and tools
  • Costing and pricing
  • Cash flow and accounts
  • Strategy and Risk Business planning
  • Succession Planning
  • Finance Options
  • Measuring Impact

Action Learning is a process to help individuals or groups explore an important, sometimes difficult, issue and view it from different perspectives and thinking in order to progress it. 

This programme equips learners with understanding and experience of Action Learning and ideas for using and embedding it in an organisation or meetings.


Introducing Action Learning

Practicing Action Learning

  • Principles
  • Experiential learning
  • Action learning sets
  • Active listening
  • Reflective practice
  • Effective questioning
  • Action learning set facilitation
  • Practice

Develop an understanding of the application of different coaching models.

A highly interactive and participative programme with the opportunity to practice the coaching approach.


Introduction & Overview

Coaching in Practice

Workshops: Using Coaching

  • About coaching
  • Coaching mindset
  • Listening and questioning
  • GROW model
  • Coaching practice
  • Coaching and leadership
  • Using GROW and other coaching models
  • In difficult conversations
  • In team meetings and team development
  • In support and supervision
  • For problem-solving and creative thinking
  • In appraisals

A practical experience and insight into the theory, tools and techniques of facilitating learning between peers.

It builds on previous experience and encourages ongoing reflective practice to continue personal development.


Introducing Facilitation

Practicing Facilitation

  • Setting the scene for effective learning
  • How adults learn and learning styles
  • The teaching/facilitation spectrum
  • Experiential Training Methods
  • Active listening
  • Effective Questioning
  • Coaching Techniques
  • Learning design and writing effective learning objectives
  • Session design
  • Giving feedback
  • Dealing with challenging behaviour
  • Reflective practice
  • Facilitation practice
  • Developing a Learning Culture

Gain confidence in stepping up to the leadership challenge of managing successful courageous conversations. 

Develop techniques to deal with differences of opinion or conflict, and engage effectively in dialogue with others.

Our Role in Courageous Conversations

Preparing for the Courageous Conversation

  • The challenges
  • Our responses
  • When to have a Courageous Conversation
  • Other approaches
  • Mindsets for Courageous Conversations
  • Setting up the right environment
  • Observations and reflections

At a time of decreased funding and resources, it is vital that organisations can demonstrate the social value they provide to communities. 

This programme provides an overview of the concepts and importance of social impact.


Introduction to Measuring Social Impact

  • The purpose of measuring social impact
  • Identify what you want to measure
  • Explore the logic model
  • Develop an action plan that will help you to start implementing your approach

This programme provides an in-depth overview of how an organisation can develop a robust Theory of Change that links activities to impact, and then explores in detail how to measure that impact effectively, using measurement data to continuously improve the impact made. 


Planning for ImpactMeasuring Impact in my Organisation 
  • Benefits of measuring impact
  • Problem Tree: Understanding the root causes of the societal problem you are looking to solve
  • Developing your Theory of Change
  • Organising your Theory of Change into a logic model
  • Establishing reliable indicators to measure
  • Data collection and measurement
  • Building and M&E framework
  • Improving your impact with assessment

This programme provides an overview of key concepts in Theory of Change thinking and enables participants to begin to apply the thinking in the context of their organisations as the foundation for developing their own Theory of Change.

Planning for Impact

  • Definition of Theory of Change and use
  • Key concepts in Theory of Change thinking and steps in developing aTheory of Change
  • Examples of Theories of Change
  • Apply Theory of Change to review a document describing your organisation's model or strategy